What we cover, in one sentence
Flat-tire-miami is a county-hub dispatch service for one job: sending a trained tech to your location in Miami-Dade County to swap a flat tire for your spare on the spot. Our editorial mission is to write only what helps a stranded driver make a calm decision in the next ten minutes.
That means we don't publish generic "tire repair" or "tire replacement" content as if we ran a full-service tire shop. We don't wholesale sell new tires. We don't fix sidewall blowouts or run-flats in the traditional sense — if your spare situation is unusual, we explain that on the page, not at your curb.
The narrow scope is on purpose. A driver reading our copy from the shoulder of I-95 needs a fast, honest answer about whether we can help, what it costs, and how long until the tech arrives. Every page on this site is built to give that answer — and to defer gracefully when the answer is no, this is not our service.
Five editorial principles we don't compromise
These five rules guide every piece of copy on the site — hero text, scenario pages, blog posts, even microcopy on the booking form.
One job per page
Every page answers exactly one question. A scenario page explains one roadside situation. A corridor page analyzes one route. A blog post covers one question a Miami-Dade driver actually types.
Honest about limits
If your tire has a shredded sidewall, no spare, or you need a wheel off the hub — we say so before dispatch, not after. The no-spare scenario page exists because we turn down work every Friday night.
Local detail is the content
Interchange geometry, debris patterns at specific exits, time-of-day traffic, the texture of Allapattah vs Hialeah — these aren't garnish, they're the reason a Miami-Dade driver trusts us over a generic national brand.
Show your math
If we claim a 15-minute ETA, the page explains what that 15 minutes includes — dispatch time, drive to your GPS pin, setup, swap, torque. No black-box numbers. No "we'll be there soon" vagueness.
No invented numbers
Until a metric is wired to a live source, we display "—" or omit it entirely. We never invent review counts, job counts, response times, or prices. A real "—" is more trustworthy than a made-up number.
Where the facts in our copy come from
Every factual claim on this site is tied to one of four source classes. We surface the class inline when it matters.
- FDOT & county traffic data. Corridor pages on I-95, SR-836, SR-826, US-1, and Aventura-area roads cite Florida Department of Transportation annual average daily traffic (AADT) counts and Miami-Dade County public-works records. We use these to explain why debris collects where it does, and why blowouts spike during specific commuting windows.
- Tire manufacturer documentation. Technical claims about spare-tire speed ratings (the "T" or "M" on the sidewall), run-flat limitations, and donut-spare operating pressure come from published OEM manuals (Michelin, Continental, Goodyear, Bridgestone, plus each vehicle's owner manual). We name the source.
- EPA 608/609 refrigerant rules. Anything we publish about mobile A/C work — the EPA Section 608/609 technician certification, R-134a vs R-1234yf handling, the $20 back on AC-refresh if the cabin doesn't drop 10°F in 10 minutes — is checked against EPA stationary and mobile A/C regulatory text. Visible disclaimer block on every AC page, not a footer tooltip.
- Our own dispatch records. Aggregated, anonymized data on response times, common failure modes by vehicle, and corridor frequency. We do not publish individual customer stories without signed consent, even when flattering.
How a page moves from idea to publish
Every page on this site passes through the same four-stage gate. No exceptions for "it's just a small FAQ update."
Author writes
A named Miami-Dade author drafts against an outline tied to one of the five principles above. Each claim gets a source link or a "needs verification" flag.
Second pass verifies
A second reviewer confirms every source link resolves, every price matches the canonical token table, and every local detail (exit number, ramp, street name) is current.
Tech sign-off
A senior dispatcher reads it. If the page makes a claim about ETA, debris, or a specific corridor, a tech who's actually driven it confirms the detail hasn't drifted.
Signed & dated
The page publishes with the author byline, publish date, last-reviewed date, and a permanent link to the corrections log. Anything older than 12 months is re-reviewed before the next calendar quarter.
What we generate, what we disclose, what we forbid
Our use of AI is limited, labeled, and governed by the same five principles. The goal is speed-to-publish for routine factual pages, never invented experience.
Allowed uses (with disclosure)
- Drafting outlines for corridor pages from public FDOT records, with a human author rewriting in our voice.
- Summarizing EPA regulatory text into plain English for the AC service pages, with citations preserved.
Forbidden uses
- Inventing quotes from named customers, mechanics, or officials. We have not done this and we will not.
- Generating synthetic reviews. The review carousel uses only verifiably submitted reviews.
- AI-generated or illustrated imagery of any kind. Every photo on this site is a real photograph — either our own job photos or licensed photography — never an AI illustration or a stand-in graphic.
- AI-generated video. Any video embed on this site is a real, sourced YouTube video whose content matches the page topic at or above 85% relevance. We list each chosen video in our internal manifest.
How reviews get on this site
We treat customer reviews as journalism, not marketing. The rules below apply to every review you see in the carousel, on scenario pages, and in the Google Business Profile mirror at /business-info.html.
| Source | Verification | How it shows up |
|---|---|---|
| Google Business Profile | Tied to a real Google account with a verified job record. | Aggregate rating + carousel of 5–10 excerpts on /reviews.html |
| Direct post-job SMS reply | Reply comes from the phone number we dispatched to, within 14 days of service. | Quoted with first name + neighborhood only (e.g., "Y. from Allapattah"). |
| Verified review platform | Customer initiates the review on the platform; we do not solicit quotes. | Linked, not copied, on the /reviews-verify page. |
We do not offer discounts, gift cards, or future-service credits in exchange for a review. That rule is public and applies to every dispatch, not just to reviews we'd be happy to publish. Our review count is what our actual customers have left; if it reads as "—" until wired, that is honest, not a defect.
The numbers on this site
Every price on this site is sourced from a single canonical token table. The table is shared across the network of dispatch pages but the displayed number is generated at runtime against the local time, day, and selected service. There is no second source of truth — if the token table says weekday $65, the price chip says weekday $65.
| Service | Window | Price | Notes |
|---|---|---|---|
| Spare swap | Weekday | $65 flat | Default fare; plug included |
| Spare swap | Weekend AM | $50 | 5 AM – 5 PM Sat/Sun |
| Spare swap | Weekend night | $65 | 5 PM – 12 AM Sat/Sun |
| Tire plug add-on | Any | +$10 | Only if a clean puncture on the tread |
| No-spare scenario | Any | $40 | Hold refunded against your tire shop bill |
| A/C refresh | Any | $89.99 | Includes up to 1 lb R-134a |
| A/C rescue | Any | $189.99 | Full diagnostic + recharge + leak dye |
| A/C guarantee | Any | $69.99 | $20 back if cabin doesn't drop 10°F in 10 min |
| Refrigerant overage | Per can beyond included | +$15.99 | R-1234yf surcharges added separately |
Booking follows a hold-first flow with Stripe: we authorize a hold on your card before the tech rolls, then capture against the actual fare after the swap. Refrigerant costs are billed separately.
The legal and safety guardrails on this site
Roadside service in Miami-Dade County sits inside a thicket of state, federal, and insurance rules. Our copy reflects the ones that actually change what a driver should do.
EPA Section 608 / 609 (visible, not hidden)
Every AC page on this site displays a visible disclaimer block about EPA Section 608 (stationary refrigerant handling) and Section 609 (technician certification for mobile A/C). Our AC techs hold the 609 certificate and carry recovery equipment for R-134a and R-1234yf. We will not recharge a system with a known open leak unless the diagnostic step (in A/C rescue) has isolated it.
The visible disclaimer is intentional. EPA rules affect what we can and can't do, and a driver who asks "is it legal to top off my own R-134a at home?" deserves the rule spelled out, not buried in a footer tooltip.
FDOT right-of-way & lane-side swaps
We dispatch onto the shoulder of interstate corridors including I-95, SR-826 (Palmetto), SR-836 (Dolphin), and US-1. The Florida Highway Patrol has authority over active lane closures, and we do not direct a tech into a live travel lane for any reason. If your flat puts you in a travel lane, the page on that corridor explains the right move: move to the nearest safe shoulder, hazard lights on, exit the vehicle passenger-side if possible, and call us from behind the barrier.
Certification and worker safety
flat-tire-miami is registered as a service contractor in Miami-Dade County, and every lead tech holds ASE T/TS certification. Techs wear hi-vis vests, set out cones when the swap is on a shoulder, and carry ID. If a tech arrives without ID or visible branding, do not release the vehicle — call our dispatch line and we'll verify from our records.
When we get something wrong
We make mistakes. Interchange geometry changes, debris patterns shift after a storm, a price token changes, a name gets misspelled. When we find out, we publish a corrections entry — not silently edit the page — and link it from this section.
| Date | Page | Issue | Resolution |
|---|---|---|---|
| 11 Mar 2026 | areas/i95.html | Cited an outdated FDOT AADT figure for the segment near NW 62nd St. | Replaced with the 2025 FDOT count and added a note in the page footer. |
| 02 Mar 2026 | services/ac-rescue.html | EPA 609 disclaimer block was initially placed in the footer rather than visibly in the body. | Moved to a dedicated in-body disclaimer block per editorial policy. |
| 21 Feb 2026 | scenario-no-spare-tire.html | Hold-amount range ($40) was being displayed as "$35 flat" in one CTA variant. | Aligned to the canonical range; price chip rebuilt against the live token. |
| 14 Feb 2026 | editorial.html (this page) | Initial publish. No corrections pending. | Signed by the Editorial Desk; next scheduled review Feb 2027. |
Found something that looks off? Open the corrections log or write to the editorial desk at the address on /contact.html. We respond within two business days and publish meaningful corrections on the same page they affect.
Reach the editorial desk
The fastest way to flag a factual issue, a local detail that has drifted, or a source citation that needs a second look is the contact form. For service dispatch (a flat tire right now), use the orange button at the top of every page — that line is for techs, not journalists.
- Editorial desk — corrections, source verification, content partnerships.
- Press — Miami-Dade fleet operations, response-time data, debris-pattern insights.
- Local experts — if you're a Miami-Dade dispatcher, mechanic, FDOT employee, or meteorologist with relevant knowledge, we want to hear from you before we publish.